@TechReport{baldi97:servizi,
  author =       {Mario Baldi and Valerio Malenchino and Gian Pietro Picco and Fulvio Risso},
  title =        {{Servizi e Flessibilit\`a nello scenario ICT}},
  institution =  {CSELT},
  year =         1997,
  number =    {DTR 97.1115},
  month =     dec
}